From first test to ongoing support, here's how we work with you.

01
DEMO
02
R&D
03
Training
04
Support

ideaLAB
Imagine · Develop · Evaluate · Apply

Carbon Axis's in-house R&D lab, where you test your part on real equipment with an engineer alongside you. The lab runs a working XCell and XCell-M.

Validate your part

Test how your materials, layups, and geometries behave on real equipment.

Produce a demonstrator

Run a demo part in different configurations, to see the result firsthand.

Rent the machine

Extended access for testing, beyond a single visit.

Develop your project with Carbon Axis, from software features to process and machine development.

Custom Features

Custom development for the XLay suite, tailored to a specific part, process, or workflow.

Data exchange

Custom import and export between XLay and your existing tools, such as automatic path generation from external ply books or export to an FEM solver.

Process or machine development

Adapt the machine or develop a process for your specific part, beyond what a standard configuration covers.

Simulation

Simulate your part and process before the first run, then validate the results on the machine.

Get your team running the machine, from installation onward.

Digital material

Videos and documentation, for follow-up and self-training.

On-site training

Included at machine installation, so your team is ready to operate the machine.

Refresher sessions

Available on request, to keep skills current.

Carbon Axis stays engaged after installation, supporting machine usability so you're never running the process alone.

Dedicated contact person

A single point of contact for your account, rather than a general support line.

Remote diagnostics

Remote troubleshooting of the machine, without an on-site visit.

Response within 24 hours

Every request is acknowledged within 24 hours, with a solution as fast as possible.